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[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Cancellation Policy<\/strong> A 50% fee of the value of the reserved services will be charged to the credit card on file or your gift certificate for any cancellation within 24 hours. For groups of two or more people, a 48-hour notice is required. This cancellation policy also applies to same-day reservations.<\/span><\/p>\n For prepaid sessions holders, it is possible to pay the cancellation fee via your credit card or have a session credited to the balance of your account.<\/span><\/p>\n Please note: Any person making a reservation on behalf of a third party assumes responsibility and will be held accountable for cancellation fees if the cancellation occurs outside the specified time frame. In such cases, the fees will be charged to the credit card provided as a guarantee.<\/span><\/p>\n Reservations<\/strong> Why does Spa Ovarium ask you for a credit card number as a guarantee to make an appointment?<\/strong><\/em> Price and Promotion Policies<\/strong> On the day of your appointment<\/strong> Preserving the Tranquility of the Place<\/strong> Alcohol and drugs<\/strong> Safety<\/strong> Gift certificates and gift cards<\/strong> Treatments for children<\/strong> Persons under the age of 18 must be accompanied by a parent or legal guardian to be on the premises.<\/p>\n PSiO and NeuroSpa<\/strong> Children under 14 must be accompanied by a parent or guardian in the room during the treatment.<\/p>\n Massage Therapy and Facial Treatment<\/strong> Children under 14 must be accompanied by a parent\/guardian in the room for the entire duration of the treatment, and the health assessment must be signed by the parent\/guardian.<\/p>\n Floatation<\/strong> Children under 14 must be accompanied by a parent\/guardian in the room for the entire duration of the treatment.<\/p>\n Floatation is not recommended for young girls who have not yet had their first period. Why? It’s simply a matter of vaginal pH.<\/p>\n Pregnant women<\/strong> Medical restrictions<\/strong> Vaccine<\/strong> Fever<\/strong> Acute Inflammation<\/strong> How do you know if you have inflammation? Inflammation is the result of recent trauma (injury). The affected area will be red and warm.<\/p>\n Phlebitis<\/strong> Epilepsy<\/strong> Pregnant Women<\/strong> SERVICES<\/a><\/p>\n
\nTo cancel or modify your appointment without charge, please contact us at any time at 514-271-7515 or proceed online via our website no later than 48 hours before your appointment.<\/span><\/p>\n
\nReservations can be made by phone, online, or in person. All our treatments and packages are available by reservation only.
\nYou will need a valid credit card number to make an appointment.<\/p>\n
\nThis practice is widespread in the spa and hotel industry. It allows us to protect ourselves against possible last-minute cancellations or no-shows without a valid reason. Please note that your credit card number is inserted into your personal file, in a highly secure internal computer portal. For practical reasons, we can keep your credit card number in our system so that you do not need to provide it again at your next appointment. You can ask us at any time to remove your credit card number from our system.<\/p>\n
\nPrices are subject to change without notice. All prices displayed are excluding taxes.<\/p>\n
\nWe recommend arriving at least 15 minutes before your appointment time. Out of courtesy to all clients, we will be obliged to shorten the duration of your treatment if you arrive late. The total cost of the treatments will still be charged to you.<\/p>\n
\nTo respect the tranquility of the place, we ask you to turn off your cell phones and speak quietly at all times inside the Spa Ovarium premises.<\/p>\n
\nThe consumption of alcohol is not recommended before or during treatments. The consumption of drugs before and during treatments is prohibited.<\/p>\n
\nWe disclaim all liability for valuables left in treatment rooms.<\/p>\n
\nGift certificates are non-refundable and non-redeemable. Gift certificates and gift cards cannot be used to purchase another gift certificate or gift card.<\/p>\n
\nSpa Ovarium welcomes children from the age of 8. However, parental judgment is advised to assess the maturity of the child and their ability to receive treatments.<\/p>\n
\nThe minimum age required to enjoy a PSiO and NeuroSpa session is 8 years.<\/p>\n
\nThe minimum age to receive a massage or facial treatment is 8 years.<\/p>\n
\nThe minimum age to enjoy a floatation session is 11 years.<\/p>\n
\nPregnant women under 14 weeks must sign a waiver to receive prenatal massage.<\/p>\n
\nWhen booking, please inform us of any specific health problems you may have. If you are subject to medical recommendations, allergies, or physical illnesses that may affect the choice of your treatments, we recommend consulting a doctor.<\/p>\nMassage<\/strong><\/h3>\n
\nYou must wait 48 hours after receiving your vaccines to receive a massage, as symptoms of nausea, fever, and soreness may occur during this time.<\/p>\n
\nMassage can contribute to fever.<\/p>\n
\nIt is not recommended to receive a massage during acute inflammation, as it can worsen your condition. It is therefore preferable to wait until the inflammation has subsided before getting a massage.<\/p>\n
\nPhlebitis is due to the formation of a clot in the deep vein network of the lower limbs. It is not recommended to receive a massage, as the massage can dislodge the clot and cause more serious problems.
\nPSiO<\/p>\n
\nPeople with epilepsy cannot receive PSiO treatment, as flashing lights can trigger an epileptic seizure.
\nNeuroSpa<\/p>\n
\nNeuroSpa is not recommended for pregnant women, as the vibrations can stimulate the baby. There is no scientific evidence that NeuroSpa is dangerous for the baby, but we prefer not to take any risks regarding the safety of your baby.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.24.1″ background_color=”#081334″ custom_margin=”0px||0px||false|false” custom_padding=”20px||1px||false|false” global_module=”1372″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.24.1″ z_index=”10″ width=”100%” min_height=”436px” custom_margin=”36px|auto|36px|-30px|true|false” custom_margin_tablet=”|||0px|true|false” custom_margin_phone=”|||0px|true|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.1″ background_color=”RGBA(255,255,255,0)” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_blurb title=”Menu” use_icon=”on” _builder_version=”4.24.3″ header_level=”h2″ header_font=”Prata||||||||” header_text_color=”#9E8C4B” header_font_size=”34px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#FFFFFF” body_font_size=”16px” text_orientation=”center” custom_margin=”||40px||false|false” custom_padding=”0px||||false|false” header_font_size_tablet=”30px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” body_line_height_phone=”1.6em” body_line_height_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n